Copy and paste the code provided in the email you received into the “Enter Download Code” box, then press “Go”.
Click “Download” to begin downloading the file.
Windows: Locate the zipped folder that you want to unzip (extract) files or folders from, right-click the folder, select “Extract All”.
Select "Extract" to unzip the files into the current folder.
Mac: Double click the zipped folder. The file will automatically be unzipped into the same folder the zipped file is in.
For further assistance, please email email@example.com. Please include the operating system you are using (e.g. Windows 10, Windows 8.1, Mac OS X High Sierra), a detailed description of the issue, and, if possible, a screen capture of any errors produced.